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Terms and conditions
cashaa Image
cashaa Image
and conditions

These terms are divided into the following sections, which are deemed incorporated in their entirety by and in any reference to these Terms:

I. Introduction

Cashaa is the trading name of and it’s crypto wallet and exchange services are provided by Caspay Services S.R.O. (“Cashaa, “we”, “us” or “our”), a Czech Republic licensed company (No. 19694571) whose registered office is at Cimburkova 916/8, 130 00, Prague 3- Zizkov. Caspay Services S.R.O is part of the group of companies operating under the brand name “Cashaa”. Additionally, Cashaa has collaborated with which is operated by OMO LLC, a company registered under the laws of Saint Vincent and the Grenadines with its registered office at Eurohouse, Richmond Hill Road, Kingstown, Saint Vincent and the Grenadines, for providing the fiat to crypto on-ramp/off-ramp facilities on the Cashaa app and platform. Note*: If you would like to find out more about which Cashaa entity you receive services from, or if you have any other questions, please reach out to us by raising a helpdesk ticket in your account.

II - Cryptocurrency terms

2.1. These terms and conditions relating to Cashaa’s cryptocurrency offering (“Cryptocurrency terms”) are between you (the “User”, “you” or “your”) and Caspay Services S.R.O. (“Cashaa, “we”, “us” or “our”), a Czech Republic licensed company (No. 19694571) whose registered office is at Cimburkova 916/8, 130 00, Prague 3- Zizkov.

2.2. These terms set out the basis on which Cashaa will provide you with the option of gaining exposure to certain cryptocurrencies (the “Cryptocurrency Services”). Before you can obtain such exposure you are required to read these Cryptocurrency Terms and the various associated risk warnings contained herein. By proceeding to use the Cashaa Services, you accept and acknowledge the associated risks in dealing with cryptocurrencies and your agreement with these Cryptocurrency Terms.

2.3. If you do not accept these Cryptocurrency Terms you are not permitted to use our Cryptocurrency Services. In the event of any conflict or inconsistency between:

  • our General terms of service; and
  • these cryptocurrency terms,

these cryptocurrency terms will prevail and take precedence.

III - Wallet services

3.1. Cashaa is not a regulated financial institution; all our services are provided through other regulated financial institutions.

3.2. Monthly account fee may be charged based on the plan subscribed and the date of billing will be decided based on the Account opening date.

3.3. No onboarding fee is required for the accounts for personal use.

3.4. Users based anywhere in the world, other than the USA and sanctioned countries, are eligible to apply for accounts through Cashaa.

IV - Risk warning

Please read the following risk warnings carefully.

4.1. The trading and exchange of real or virtual currencies involve significant risk. Prices can and do fluctuate on any given day. Due to such price fluctuations, you may increase or lose value in your assets at any given moment. Any currency – virtual or not – may be subject to large movements in value and may even become worthless. There is an inherent risk that losses will occur as a result of buying, selling or exchanging any cryptocurrency.

4.2. Cryptocurrency exchanges also carry special risks not generally shared with official currencies or goods or commodities in a market. Unlike most currencies, which are backed by governments or other legal entities, or by commodities such as gold or silver, cryptocurrency is a unique type of currency, backed by technology and trust. There is no central bank that can take corrective measures to protect the value of cryptocurrency in a crisis, or issue more currency.

4.3. The price or value of cryptocurrency can rapidly increase or decrease at any time and may even fall to zero. The risk of loss in trading or holding cryptocurrencies can be substantial and can result in the loss of your entire exposure.

4.4. There may be additional risks that we have not foreseen or identified in these Cryptocurrency Terms or our other risk warnings.

4.5. You should carefully assess whether your financial situation and tolerance for risk is suitable for any form of exposure to cryptocurrencies.

4.6. The information on the Website is provided for information purposes only and is not intended to be and does not constitute financial advice or any other advice. It is general in nature and not specific to you and it has not and is not an offer to buy or sell or a solicitation of an offer to buy or sell any security, product, service or investment, nor is it a recommendation, endorsement, or sponsorship of any security, company, or fund. Cashaa is not responsible for any investment decisions made by you. You are responsible for conducting your own research and before using Cashaa’s information to make any decision, you should undertake your own due diligence and seek independent advice from an appropriately qualified third party. The information provided on the Website or in any communication containing a link to the Website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Cashaa or its affiliates to any registration requirement within such jurisdiction or country.

V - Registration process

5.1. By opening a Cryptocurrency account within your Cashaa Account and using the Cryptocurrency Services, you expressly represent and warrant that:

  • you have accepted these Cryptocurrency Terms and our Privacy Policy.
  • you have the full capacity to accept these Cryptocurrency Terms and enter into a transaction involving cryptocurrencies;
  • you will not use the Cryptocurrency Services except for their intended purpose and not contrary to the general prohibitions regarding your Cashaa Account according to our General Terms of Use, and
  • you are familiar with the nature and workings of the technology behind cryptocurrency, and in particular, the irreversibility of transactions and the apparent risks associated with exposure to cryptocurrencies.

5.2. In order to withdraw cryptocurrency, you need to provide your KYC details. KYC is mandatory for any kind of internal/external transfer of your cryptocurrency.